KT
Kgothatso T

1 reviews | Active since Nov 2014

06 Oct 2020, 06:19

Paid up letter

I have been trying to get paid up letter since August to no avail. I sent emails I called Nd 2 months later I still don’t have it. Wat upsets me is I called them to settle my account not the other way round. Now I hve to struggle to get a smile letter.

0
Replies (2)
KT
Kgothatso T's update06 Oct 2020, 06:21
Reviewer Update
My balance still reflect on my Itc what happened to treating customers fairly?
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply11 Nov 2020, 10:53
Official
Dear Kgothatso T 

Kindly accept our sincere apologies for the delay in resolving your query.

Kindly note that we do see that client ahs sent your paid up letter please note that we will sent a mail to client so that they can update your credit score .

Regards,

SSDA Team