AB
Ashley B
1 reviews | Active since Apr 2014
02 Oct 2019, 08:35
nuisance calls
I have been contacted by this company for the past 2 weeks now . Everytime I ask the agent to update their system as I can only be contacted at lunch time when at work ( yes sir i will update the system) I have never received a call at one or there about but everyday i get calls at 07 , 08 or even 14H30 .
How difficult can it be to add a note stating client can only be called at 13H00 ..
I have informed the recent agent ( 10 mins ago ) that i will not be as nice with them anymore should they call me at the strangest hours ..Damn illiterate agents
Helpful (0)
Replies (1)0
Replies (1)Shapiro Shaik Defries & Associates's replyOfficial
08 Nov 2019, 15:28Dear Ashley ,
Thank you for bringing this matter to our attention .
We humbly apologize for the inconvenience this matter has impacted on you.
We have placed a note on the system regarding your preferred call back time.
One of our friendly consultants will be in touch with you to liaise with you regarding your account.
Thank you.
SSDA Team
Thank you for bringing this matter to our attention .
We humbly apologize for the inconvenience this matter has impacted on you.
We have placed a note on the system regarding your preferred call back time.
One of our friendly consultants will be in touch with you to liaise with you regarding your account.
Thank you.
SSDA Team
Shapiro Shaik Defries & Associates's reply08 Nov 2019, 15:28
Official
Dear Ashley ,
Thank you for bringing this matter to our attention .
We humbly apologize for the inconvenience this matter has impacted on you.
We have placed a note on the system regarding your preferred call back time.
One of our friendly consultants will be in touch with you to liaise with you regarding your account.
Thank you.
SSDA Team
Thank you for bringing this matter to our attention .
We humbly apologize for the inconvenience this matter has impacted on you.
We have placed a note on the system regarding your preferred call back time.
One of our friendly consultants will be in touch with you to liaise with you regarding your account.
Thank you.
SSDA Team
