NN
Nkosinathi N

1 reviews | Active since Feb 2014

21 Nov 2019, 19:00

Nonsensical practice

Shapiro Shaikh took and revived a store account which was already closed because of prescription.

This a nonsensical act by a legal department. When I contacted then, they want me to prove that it was prescribed, actually it's them who must prove that the account was/is not prescribed.

This is a practice which should be discouraged at all costs. When I asked them to clear my name, they told me it's not them who update the credit bureau but their third party friends.

This company in not reliable to do business transparently.

0
Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply22 Nov 2019, 12:09
Official
Dear Nkosinathi ,

Thank you for bringing this matter to our attention.

Please accept our sincere apology for any inconvenience you have endured.

We have reviewed your prescription claim in respect of your Identity Metro account.

We can confirm that the last payment date was in 2015 with no prescription interruption events that took place .

We have further closed the account and sent an instruction to the bureaus to update your credit profile.

Thank you.

Regards,
Daniel Molefe|