QS
Quinton S
1 reviews | Active since Mar 2015
05 Mar 2015, 08:25
No service andno feedback on request
My FNB account was settled in full on 27/01/2015, I requested a paid up letter via the call centre and email, I still receive smses to pay the account, its more than a motnh later and no feedback. When you call the call centre they say I have to wait 21 days, 21 days later and still no feedback
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Replies (1)0
Replies (1)
Shapiro Shaik Defries & Associates's replyOfficial
05 Mar 2015, 09:15Hello quina1906@,
We apologize for the service that you received and the inconvenience caused in this regard.
Please be assured that this matter has been escalated to the relevant department and we promise this will be resolved as soon as possible,the clearance letter has been requested from our client (FNB ) as soon as we received it will send it to you.
should you require further clarity,please do not hesitate to contact us.
Kind regards
SSDA TEAM
We apologize for the service that you received and the inconvenience caused in this regard.
Please be assured that this matter has been escalated to the relevant department and we promise this will be resolved as soon as possible,the clearance letter has been requested from our client (FNB ) as soon as we received it will send it to you.
should you require further clarity,please do not hesitate to contact us.
Kind regards
SSDA TEAM
Shapiro Shaik Defries & Associates's reply05 Mar 2015, 09:15
Official
Hello quina1906@,
We apologize for the service that you received and the inconvenience caused in this regard.
Please be assured that this matter has been escalated to the relevant department and we promise this will be resolved as soon as possible,the clearance letter has been requested from our client (FNB ) as soon as we received it will send it to you.
should you require further clarity,please do not hesitate to contact us.
Kind regards
SSDA TEAM
We apologize for the service that you received and the inconvenience caused in this regard.
Please be assured that this matter has been escalated to the relevant department and we promise this will be resolved as soon as possible,the clearance letter has been requested from our client (FNB ) as soon as we received it will send it to you.
should you require further clarity,please do not hesitate to contact us.
Kind regards
SSDA TEAM