MTN Contract

I agreed to the payment plan, I was not informed that completing the agreed pay-over would result in delays in receiving my paid-up letter or in updating my account status.

I settled my debt in full over a month ago, yet my account remains open and is still listed as blacklisted. This lack of transparency has caused unnecessary frustration and has negatively affected my credit profile. I believe customers deserve clear communication about the implications of payment arrangements and timely updates once payments are completed. This is wrong!!!