NM
Neo M

1 reviews | Active since Jul 2013

26 Aug 2019, 12:47

Money making scheme

I personally feel that you're setting up your agents for failure. They don't know how to explain how your fees are being calculated.

There's a surprise cost each time. This is just unfortunate to poor unsuspecting payers. How on earth do you charge for a call I make to make an arrangement? This company is just a money making scheme. It's completely ridiculous!!!!

0
Replies (2)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply05 Nov 2019, 13:58
Official
Dear M Moiloa ,

Trust this response finds you well ,

We apologize for the delayed response , 

Kindly be advised that we charge collection fees as per the debt collectors act Debt Collectors Act, 1998(ACT NO. 114 OF 1998) Regulations.

We charge cost , fees and interest on late payments of defaults. A receipting fee to the value of 10% ids also charged on any payment received toward your account instalment.

We will request one of our friendly agents to contact you back to resolve the matter.

Kindest Regards ,
SSDA Team
NM
Neo M's update03 Dec 2019, 10:55
Reviewer Update
Hi,

Can I pease have my paid up letter? Please, I urgently need it...I'm sure you're well aware that these sort of things affect our chances of getting certain jobs. I know you can easily say well it's not your problem. Agreed but I was responsible enough to stick to my end of the deal, can I please just have the paid up letter.

Thanking you in advance. I suppose I'll get feedback in 3 months time.

Ridiculous if you ask me.