LM
Lisa M

1 reviews | Active since Jul 2015

13 Jul 2015, 13:06

MANNERS NEEDED

To Whom it may concern,<br> <br> I am very unhappy with the way the the people at Shapiro Shaik hand things.<br> <br> I paid my TV licence bill when I received it earlier this year. <br> <br> For 6 weeks I have continuously been harassed by a number of the people at Shapiro Shaik with regard to this. and each time I have requested that they EMAIL me the statement so that I can see what is going on to resolve this issue.<br> <br> Today more than 6 weeks later I finally have received the statement via email.<br> <br> The team at Shapiro Shaik need to learn so telephone etiquette and the basic how to handle and deal with people.<br> <br> Please can you also teach your staff at Shapiro to listen when an email address is given and maybe it would be an idea to teach them what the most common email address' are and how to type them in correctly.<br> <br> The team bring out the worst in even the most calm of people. It is as if they get excited to make a person lose their cool.<br> <br> In my opinion the team at Shapiro Shaik are a bunch of uneducated, pompous people.<br> <br> I would never recommend them to be used by any company to assist in collections.<br> With the kind of attitude I hope they close there door. <br> Learn to try to sell people the Idea to pay!!

0
Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply13 Jul 2015, 14:23
Official
Hello L Minnie,

We apologize for the unsatisfactory service and inconvenience caused.

Please note that feedback has been provided via email

Kind Regards
SSDA TEAM