LR
Lester R

1 reviews | Active since Sept 2017

06 Sept 2017, 10:35

Laughable claims

Seems as if Mtn and Shapiro have some agreement together to rip people off. I refuse to repeat myself to idiots who call each day, asking me to pay up my mtn account, which was paid and closed. I cannot help that mtn employs illiterate people to stay behind a desk and take calls. If the consultant knew what she was doing, I wouldn't have to come on hello Peter and roast you like a potato. Enough is enough, please convey the message to all your employees who think they are God's gift to earth, just because you call people for money doesn't mean you are a special. Maybe a special type of idiot yes, ask your buddies at mtn to send you my details, listen to all the calls prior to me closing my mtn account and asking the questions I asked. Do the math, if I could afford to pay my account each month for 2 years, do you really think I couldn't afford a R100, which I 'apparently' owed? Mtn deliberately waited till months passed by, instead of notifying me. So to Shapiro and mtn, you guys deserve each other, but the people don't deserve your **** services.

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Replies (2)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply28 Sept 2017, 16:49
Official

Thank you for your inquiry ,

This is to confirm that we have been in communication with you via email and kindly requested that you forward us proof of cancellation documentation from our client in order for us to escalate the matter and assist you urgently.

Please also note that as communicated to you on the 28th September , we request the cancellation reference number and any document that may assist us to log a query with our client.

Thank you

Kind regards,

SSDA Team

LR
Lester R's update28 Sept 2017, 17:44
Reviewer Update
Yes you have, I'm no parrot to repeat myself each time. I told you that no cancellation letter was issued after I made my last payment. The agent said it wasn't necessary, mtn is aware of this, and probably wouldn't make the calls available for obvious reasons.