PD
Pamela D

1 reviews | Active since Oct 2020

21 Oct 2020, 13:11

I was contacted by a consultant from SSDA last year 2019, who informed me that I was handed over for a closed Avon account. This Avon account was closed in 2016/7 by the way. This consultant advised me to please get an affidavit from the SAPS done and sig

I was contacted by a consultant from SSDA last year 2019, who informed me that I was handed over for a closed Avon account. This Avon account was closed in 2016/7 by the way. This consultant advised me to please get an affidavit from the SAPS done and signed 5 times (of which I didn't understand the logic behind that but did it anyway). I sent this beginning of this year and was advised that a clearance letter and responses will be received within 21 working days but till date no one is getting back to me. I have sent numerous emails requesting for feedback but they keep stating that they will provide feedback as soon as Avon has responded. I have never received such bad service after being harassed telephonically by many of their consultants that call and are very rude. I have also called in and asked to speak to a manager but none is ever available. WORST COMPANY EVER !!!!!!!!

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply11 Nov 2020, 14:04
Official
Dear Pamela D 

Kindly accept our sincere apologies for the delay in resolving your query.

Kindly note that we have escalated the matter to client again and will revert with in 7 days with feedback 

Regards,

SSDA Team