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Thabiso H

1 reviews | Active since Apr 2019

04 Jan 2024, 22:43

I WANT MY PAID UP LETTER

I received a settlement offer from this company regarding an outstanding Lewis Store account which was handover to them. The offer was for me to pay before end January 2024. I paid within a week of receiving the offer from them… little did I know the nightmare was starting. From receiving the settlement offer within minutes to me having to beg for a paid up letter, emails bing ignored, phones calls that don’t go anywhere close to having the paid up letter being sent. I don’t know what else to do. I need my paid up letter and Lewis store account closed or get my money back because this is ridiculous to be honest

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Replies (4)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply08 Jan 2024, 08:19
Official
Good day,

Please note that a response was sent to the email address provided.

SSDA Resolutions Team 

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Thabiso H's update08 Jan 2024, 18:50
Reviewer Update
I have been checking my emails whole day, they is no response from you guys.
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply11 Jan 2024, 07:25
Official
Good day,

Please note that a response was sent to the email address provided.

SSDA Resolutions Team 
TH
Thabiso H's update26 Jan 2024, 09:11
Reviewer Update
I AM STILL WAITING FOR MY PAID UP LETTER!
Your supposed team who are supposed to be assisting me and calling me as there were when they wanted me to pay, are NEVER available on call and don’t reply to emails.

It’s been over a month now. How long does it take to issue a paid up letter?????