HOPING TO SEE MY OVERPAYMENT IN THE PROMISED TIME BUT THEY LIE

Once again, no one has any answers of when and where my overpayment is. They said to call DMC but they have no idea what I'm talking about. Chozann seemed to be the only help at the beginning but has become very vague and unhelpful as how to approach this further. The only information I'm getting is its in the other department and they're handling it. Its been since the 21st of May and I was told it would up to 30 working days inorder for the payment to be made out to me. They have all the relevant document. But because they have ABSOLUTELY no communication between Mobicred and DMC themselves I'm the one sitting like a pawpaw with no money and no answers.

I AM FUMING AT THEIR NEGLECT!