Hidden costs, no full refund for ***

Account MTN // Ref no: *** // SSDA A*** was settled with a payment of R16,000, and the amount quoted to me by you was , and change of R 15 770,47 - meaning, the change is R229.53.<br> <br> When I'm asking for the change, I am being told about hidden costs that were never disclosed to me not until you have to credit back my change, furthermore you telling me to submit proof of payment.<br> Now, when you have to refund my change, you are telling me about surplus charges, receiving fess and s.h.i.t. like that, resulting in only R142.49 refundable to me. <br> <br> Why were these charges not disclosed to me and only disclose R 15 770,47 as the amount that I have to pay?<br> Why should I be sending you proof of payment while you already have the amount reflecting in your account with the reference that you gave me, and still ask me to send you proof of payment for?.<br> <br> You people are a bunch of g.r.e.e.d.y, g_r_e_e_d_y and g-r-e-e-d-y ***s who will do whatever in your power to suck ppl's blood.<br> <br> I want my change of R229.53, because the amount quoted to you to me was R 15 770,47 - not any other amount.<br> <br> I want my money credited to my account.