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cbotha C
1 reviews | Active since Jan 2016
12 Apr 2016, 20:52
HARRASMENT FOR ACCOUNT THAT IS NOT MINE
I was listed as a contact when the person of interest opened account. It's almost a year now that I have told your call centre that I haven't spoken to the individual in years. I get calls at odd hours of the day - on 12/04/2016 I got a call after 19:00. That is my leisure and family time - you have no right to call me then and even worse I have no business with you. Your call center agents are rude! I have asked time and time again that I be removed from your system. How can you add me and not be able to remove me - surely this means that you have inefficient and useless systems. REMOVE ME FROM YOUR SYSTEMS. IF MY DETAILS ARE NOT REMOVED, I'm going to take this further.
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Replies (1)Shapiro Shaik Defries & Associates's replyOfficial
13 Apr 2016, 10:37Hello tshwani2012,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
please be advised that we have sent further communication to you via email.
Kind Regards
SSDA TEAM
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
please be advised that we have sent further communication to you via email.
Kind Regards
SSDA TEAM
Shapiro Shaik Defries & Associates's reply13 Apr 2016, 10:37
Official
Hello tshwani2012,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
please be advised that we have sent further communication to you via email.
Kind Regards
SSDA TEAM
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
please be advised that we have sent further communication to you via email.
Kind Regards
SSDA TEAM
