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1 reviews | Active since Jul 2016

04 Aug 2017, 13:01

Harassment and NO internal communication!

<p>Shapiro Shaik Defries & Associates is sending me emails stating that I need to pay my account with Virgin Mobile and offers me a discount offer. My account with Virgin mobile was paid in full and closed on 26/07/2017 where after a letter from Virgin Mobile was sent to SSDA on the same date in order for Shapiro Shaik Defries & Associates to update their records that my account is now closed and settled. This is not the only case where SSDA is refusing to update my status seeming I have other pending issues with SSDA as well, other accounts allready paid in full but still not updated even after more than two years.</p> <p>Please have the default listed on my ITC removed!</p>

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Replies (2)
's update16 Aug 2017, 16:36
Reviewer Update
MNR RW IMMELMAN 2ND AVENUE RAVE NSWOOD MILLWOODSLOST ANDERBOLT BOKSBURG 1459 Dear RW IMMELMAN DISCOUNT OFFER YOUR ARREARS VMSA ACCOUNT, REFERENCE NUMBER ********** 518 WITH AN AMOUNT DUE OF R 3 948,66 We act on behalf of our client VMSA Shapiro Shaik Defries and Associates has been instructed to offer you an opportunity to settle your outstanding VMSA account with a balance of R 3 948,66 at a discounted rate. Simply follow our guidelines below: So how long do you have to pay this amount? The discount offer is valid till the end of this month, we however do understand that times are tough and that not everyone is able to settle their arrears in one single shot, therefore provided you contact us within seven (7) days to activate the offer and arrange payment via debit order, we will allow for the payment to be deducted from your bank account on your pay date. When is this going to end, my account is paid in full and reveived a letter from Virgin Mobile proving this. Please update my ITC profile indicating that this account is paid & closed!
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply19 Aug 2017, 13:49
Official

Trust this response finds you well ,

We apologize for the inconvenience endured.

Kindly note that we currently liaising with our client VMSA and we will revert to you with feedback.

Thank you for your patience herein.

Kindest Regards,

SSDA Team