MG
Michael G

1 reviews | Active since Mar 2009

17 Mar 2015, 14:05

Harassing for an iBurst billing fault in 2007

I phoned and cancelled my iBurst account in April 2007. iBurst asked me to send this in writing in an email explaining the whole story. I asked iBurst to transfer my contract to my uncle as I sold him my modem. They couldn't do a transfer and opened a new account for him instead. iBurst didn't cancel my contract and billed me for three months (R435 a month). I phoned them (my costs) and explained the whole story again and had to reverse the debit orders (my costs) each month.<br> iBurst since sold the debt to [URL Removed] who send an sms two or more times a month as well a phone me and leave voicemails. Funny how the original amount is now sitting at R3654.28.<br> <br> I don't owe you or iBurst a cent -you can stop harassing me now. for further info look here: <br> [URL Removed]<br>

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply18 Mar 2015, 10:11
Official
Hello mjgil001,

We acknowledge your frustration and sincerely apologize for the inconvenience.

please be advised that further details has been send via email

Kind Regards
SSDA TEAM