KH
Katherine H

1 reviews | Active since Jun 2011

06 Aug 2015, 13:01

********** Debt Collection

On 30 July 2015 SSDA sent an email not to me but to my father claiming that I owed an amount on my already closed Discovery Health account and that I had 7 days to settle the amount. I emailed back the following day asking why it wasn't actually sent to me (despite being the principal member and Discovery communicating with me directly previously), why they didn't attach proof of the outstanding amount and why there was no reference to my Discovery Health account number. I have received no response from them to date, but I have received a response from Discovery Health who confirmed that I owe nothing on my closed account. I can only assume that SSDA is acting **********ly by attempting to claim money that is not actually owing on closed accounts. I will therefore be reporting this to the Council for Debt Collectors.

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply17 Aug 2015, 14:07
Official
Hello Harding,

Ms Harding,

I trust you are well.

This matter was resolved and we also resolved the matter with Mr. Harding privately .

Please accept our apologies for any inconveniences suffered during the resolution period .

I trust now all is in order .

Kind Regards

SSDA Team ( Management )