EMPTY PROMISES

I WAS GIVEN A 50% DISCOUNT IN NOVEMBER 2019 AND I PAID THE AMOUNT REQUIRED AND WAS TOLD THAT AFTER 30 DAYS IT WILL BE RESOLVED AND A PAID UP LETTER WILL BE ISSUED TO ME. TODAY IS THE 17TH OF JANUARY 2020 AND THEY ARE QUITE, IT'S LIKE THEY DON'T EXIST. THOSE SMSes DOLOLO AND PHONE CALLS DOLOLO. I LEAVE ABOUT 7 EMAILS A DAY WHICH HAS MY PROOF OF PAYMENT ATTACHED BUT NO RESPOND.I TALK TO THEM ON MESSENGER AND IT'S LIKE WE TALK IN CIRCLES; BEING TOLD TO START THE PRESSES AGAIN AND AGAIN AND AGAIN. SERIOUSLY I'M TIRED.