LS
Lebogang S

1 reviews | Active since Jan 2018

15 Jan 2018, 09:27

Crazy Billing

Paid up my account in full but they still say that I still need to pay R252 more after settling my account. Customer service is so poor because they do not even know how to explain why exactly do I need to pay that fee when I paid my account in full. I am not happy with their service at all.

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply24 Jan 2018, 10:43
Official

Thank you for your inquiry .

This is to confirm that the matter was finalised on the 24th January 2018.

A paid up letter was issued and the query was resolved amicably.

Thank you.