1 reviews | Active since May 2016
Calling everyday and charging 18 per call, whilst they are holding back on information on MTN bill
I have been called everyday by this company and I have sent emails for the last 2 years requesting information on the R13 000 I supposedly owe MTN who I know I only owed R2000 and the line was suspended after that amount wasnt paid. It is also MTNs fault because I cancelled the contract, and the chose to not cancel it and extract the monthly installment until I stopped paying. I have asked for a statement from SSD to ask MTN to show how 2000 grows to R13000 which is what they say was the handover amount but I have not been sent this statement, instead I have received a statement from SSD which shows how in the past 2 years the R13000 grew to R16000 due to the R18 they charge you everytime they call you for no reason. I had been paying R100 a month for about 2 years and I quit because I am still waiting for the MTN statement, now they are calling me 3 times a day, and its R18 everytime. I have spoken to everyone to sort this out, even MTN is not helpful but this company is really bad.
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly furnish us with your account number or ID number so that we assist with your query .
Regards,
SSDA Team
Kindly accept our sincere apologies for the delay in resolving your query.
Kindly furnish us with your account number or ID number so that we assist with your query .
Regards,
SSDA Team
