1 reviews | Active since Jul 2012
Bankmed Account Paid Up - Keep on receiving phone calls
1. Firstly I would like to re-iterate the unprofessionalism of your agents – the phone keeps on getting dropped in my ear when I try to explain - and when I call back, the phone is again dropped in my ear – I would like to lay a formal complaint against your agent that keeps on dropping the phone in my ear because this is proof that you are not checking your accounts properly! 2. How many times must I advise your company that I received a PAID UP LETTER from Bankmed regarding my account – YET AGAIN, ATTACHED IS THE PAID UP LETTER RECEIVED FROM THEM. 3. Please remove my name from your contact list as well as from ITC or I will take this matter further – it is utterly disgusting and upsetting that I keep on having to repeat myself day in and day out and that myself and my husband are being pestered with inundated calls. 4. I don’t know what other money you want from me when clearly I have paid this account.
Please note that a response has been sent to the email address provided.
SSDA Resolutions Team
Please note that a response has been sent to the email address provided.
SSDA Resolutions Team
No, a response was not sent to my email address, I am still waiting for a resolution to this. You keep on advising me EVERYDAY that you are waiting for a response, IT HAS NOW ALSMOST BEEN A MONTH LATER AND STILL NO RESPONSE!!!!!!!!!!!!!!!!!! If I don't follow up on the progress of this, you just completely ignore me.
No, a response was not sent to my email address, I am still waiting for a resolution to this. You keep on advising me EVERYDAY that you are waiting for a response, IT HAS NOW ALSMOST BEEN A MONTH LATER AND STILL NO RESPONSE!!!!!!!!!!!!!!!!!! If I don't follow up on the progress of this, you just completely ignore me.