Bad service and not honoring agreement

I was contacted by Mr Klaas Tebogo Nkopodi regarding my outstanding television license fees. <br> <br> He informed me that all calls are recorded.<br> <br> We had various discussions and came to an agreement on the outstanding amount which I paid.<br> He mentioned during our discussions that my renewal date will be March 2016 but the mail I received indicated October 2015<br> I then contacted him and he mentioned that he has requested the recordings on the 30th of May.<br> I have in the mean time reminded him but I do not get any response<br> I have kept my side of the agreement, but it now seems that they ignore me seeing they received the outstanding funds.