Bad , horrible consultants

Exclusive Offer: Settle your outstanding Absa Cheque account arrear balance with a 45% discount. Dont miss out on this limited offer. Call *** now to arrange.

I have been waiting for a call from their consultant about the discount, one consultant told me I don't qualify for the discount I need to make arrangements, another one told me that I need to wait for a call from that department. Another one told me I must pay with immediate effect.

Their consultant get on my nerve