1 reviews | Active since Feb 2017

05 Sept 2017, 15:25

Account settled

I settled an account last week 31 August 2017. I call today 5 September to ask for a letter stating that my account is paid up, im told it takes 21 working days. This is unacceptable, Is this even allowed? When they want me to pay they call daily now that i have paid, i have to wait 21 working days????

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply28 Sept 2017, 16:52
Official

Thank you for your inquiry ,

We apologize for any inconvinience caused,

Kindly be advised that you were forwarded a paid up letter on the 18th September thus your ITC update was also requested.

We have closed the matter on our side.

Kindest Regards,

SSDA Team