KP
Karin P

1 reviews | Active since Sept 2016

23 Sept 2016, 08:44

Abusive sms's to incorrect customer

<p>I have received numerous abusive sms's from this firm threatening me with legal action on an outstanding MTN account yet I've been on a debit order contract with MTN for 20 years. When I called them it became clear that this account related to another person and I asked them to please remove my cell no off that persons name and off their system. The sms's continued. I have now called them 9 times to advise them that they sending these to the wrong person yet they still continue. It is unacceptable and totally against the consumer protection act. </p>

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Replies (1)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply26 Sept 2016, 08:41
Official

Good day

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

Please be advised that the Further details has been sent to you via email

Kind Regards

SSDA TEAM