IM
Itumeleng M

1 reviews | Active since Feb 2021

11 Feb 2021, 18:44

2 stores accounts with same account number??

SSDA listed me on the credit bureau with an account I have no knowledge of. When i enquire with them they ask me if i have paid Edcon. I told them I dont have an account with Edcon. Then a second email with the same account number as that of Edcon asking me if I have paid Foschini. How can I have accounts with different stores but same account number? I'm tired of SSDA holding me ransom about something I know nothing of. I haven't opened a store account in more than 10 years. This one on my credit check was opened in 2019. I want freedom from SSDA, I have no business with them.

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Replies (2)
Shapiro Shaik Defries & Associates
Shapiro Shaik Defries & Associates's reply12 Feb 2021, 10:50
Official
Dear Itumeleng M 

Kindly accept our sincere apologies for the delay in resolving your query.

Kindly furnish us with your account number or ID number so that we can access  your account .

Regards,

SSDA Team
IM
Itumeleng M's update06 Apr 2022, 18:55
Reviewer Update
It's more than 12 months since you apologised, I forwarded you all the documents requested but NOTHING has been done and I'm still listed. Ssda you are really ruining people's lives. Please resolve this case ASAP.