No delivery

I'm name is Helena Masisa, on the 28 November 2015 i had deposited R840 on Mr Vaughan K.Blignaut account number for a 25 steel bone waist trainer that I had order from Shapewear trainers. Until now I haven't received my order and neither did I get my money back. I have requested them to send my money back as they seem not to have my order. Their response is that they will be receiving my order soon and deliver to me .<br> Swift code: FIRNZAJJ, INVOICE NO:3575. Sales person :Veronica. Please help me.