JT
Jade T

1 reviews | Active since Oct 2017

05 Oct 2017, 15:04

Shangrila Innibos - Never Again!

Horrible experience! Lots OF NOISE from the neighbors, the owner was a very rude man. We stayed in the "honeymoon" chalet where we received one bed throw to sleep with (no warm blankets). Breakfast made me want to throw up. Pancakes filled with what looked like "sausage".

Upon our arrival, we had to pay our outstanding balance and a "breakage deposit" of R300. We were told we would get our money back on that Monday (no establishment does this). Money is supposed to be paid back to guests once they return the keys to the establishment. A week later and still no sign of our R300. We called the owner several times but he did not answer the calls. This place *****s from its customers. We will never go back!

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