THE MOST APPALLING ONLINE RETAIL EXPERIENCE EVER.

THIS HAS BEEN THE MOST PATHETIC AND APPALLING SHOPPING EXPERIENCE EVER! I initially purchased boots in June and I didn’t get them because of apparent Covid restrictions. This took too long so I asked for a refund. They then spun me a far-fetched story about their accounts being frozen and they could not pay out refunds at the time. To remedy this inconvenience they said I should re-order from their “readily available” collection. I did, but this too did not make its way to me. Every time I would ask about delivery this woman would respond with “Monday”. All the Monday’s in September came and went and still nothing! After being in the receiving end of this blatant disregard for a paying customer for almost 4 months, I asked for a refund. She responded to say “Mid October that's when they'll resume”. When “Mid October” she refuses to respond to me. As of now, I am being ignored, I’ve sent emails, WhatsApp messages and DM’s and no one is responding to me, when I call their numbers either don’t exist or just ring with no answer. I WOULD NOT RECOMMEND SHANDON CLOTHING TO ANYONE. They are ********** and absolutely not worth the stress that comes with buying from them!!!