Trading hours

On Saturday 22 July at the Lansdowne factory shop - at 1:38pm my dad enquired from the security at the door as to what time the stores closes, he was told 2pm. So my dad returns to the car (which is parked just around the corner from the entrance) to tell me the shop is open until 2pm. At 1:45pm I get to the CLOSED door of the store where a very rude man tell me that the shop is closed, they close the doors around 1:40 -1:45pm to give the staff time to cash up and pack up and leave work by 2pm. So - what exactly are your Saturday TRADING HOURS?