1 reviews | Active since Jul 2017

04 Dec 2023, 18:04

Excellent Customer Service

Please note that i had a few insurance claims and all of them were handled by Ricklynn Haripersad and she handled all my claims with professionalism and she made me feel secured whilst dealing with my claims. On Friday 01DEC my geyser burst and had some challenges with the service providers and Ricklynn effectively dealt with the issue calmly and she allowed me to express my concerns and further engaged all relevant and make me feel as ease. I had an encounter with Anastacia Naidoo and she was also incredible and was very sympathetic towards my experience and and gave me that customer satisfaction i so dearly wanted from the momentum service providers Faith projects that failed to meet my expectations.

I want to thank all Shackleton employees that assisted me with my claims and thank them for being so time bound and effective. they truely have precision time management skill and they exceed client expectations all the time no matter who you are or how you feeling they are there for you.

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Replies (1)
Black Cygnet Life
Black Cygnet Life's reply05 Dec 2023, 07:54
Official
 Good day,

We sincerely appreciate your gratitude and appreciation, Shackleton Life is continuously striving to enhance our service offering, and should you require any assistance related to your insurance needs, kindly feel free to contact us at the details you have at your disposal. 

Kind Regards
Shackleton Life (Pty) Ltd