Patricia Taylor and Loraine Naicker of Lynn & Main Attorneys & Shackleton Credit Management collecting prescribed debt against the Prescription Act

Ms Patricia Taylor and Ms Loraine Naicker of Lynne & Maine Attorney /Shackleton Credit Management are activating prescribed account, refusing to issue account closure letter for the prescribed account. Is the Prescription Act not applicable to Shackleton Credit Management and Lynne & Maine Attorney. Are they above the law?