Useless service; ******* and rude customer service agents

<p>I purcased a replacement part for my Kenwood Smoothie maker on 10 April 2017. WhenI ordered the part, there were 16 in stock. It is now 24 May 2017 and I havent received the item I paid for (item + courier costs). On making follow up calls, I have gotten through to obnoxious call centre agents who assure me they will get back to me. Im still waiting. This 'company' is ***** and their employees suck. Please dont waste your time and money on them. </p>