JV
Jomar V

1 reviews | Active since Feb 2014

16 Feb 2021, 17:19

So impressed with the Service!

What exemplary service! I contacted S&H Electronics after being directed to them by Philips Customer Care.My query involved a tricky warranty claim which has been very unsatisfactorily handled by another large SA online retail company. From the outset Tyrone proved himself to be a S&H Electronics Customer Service Hero.He asked me to send all relevant details/documents, escalated the query, contacted me with feedback and facilitated the best possible outcome. Tyrone accomplished more in one day than many others could not manage in 1 month.It is abundantly clear that building strong customer relationships are foundational to all his interactions and I, for one, was impressed every step of the way It was truly a pleasure dealing with Tyrone and I am so thankful for having been assisted by such a top-notch professional.Additionally, I must commend S&H Electronics on employing people like him. People with integrity that you can count on. Thank you and Well done!

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