PB
Pierre B
1 reviews | Active since Apr 2010
17 May 2021, 11:22
Unprofessional and terrible service from Seven Seas Worldwide.
We feel cheated by Seven Seas Worldwide. You have R2300 of our hard-earned money for what you did a site inspection and a starter kit.
When we paid our order you neglected to inform us our order is subject to your own stock and availability. You could not offer the date we expected and now just took our money. We feel its not fair from your side that you take a deposit without saying you cant promise a date to pick up our items. Never ever during the booking or the times before we booked did you state that there would be a 2 month delay before our shipping crate came.
Unprofessional and terrible service from Seven Seas Worldwide
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Replies (1)
Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
17 May 2021, 11:47Dear Pierre, you selected our MoveCube service from South Africa to the Netherlands.
We are unclear about your comments about a 2 months delay, we contacted you directly to offer the specific dates you requested. You then demanded that we deliver the MoveCube to your destination address in 1 month which we explained was physically impossible.
We regret that we were unable to assist you on this occasion.
Regards, Seven Seas Worldwide
We are unclear about your comments about a 2 months delay, we contacted you directly to offer the specific dates you requested. You then demanded that we deliver the MoveCube to your destination address in 1 month which we explained was physically impossible.
We regret that we were unable to assist you on this occasion.
Regards, Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's reply17 May 2021, 11:47
Official
Dear Pierre, you selected our MoveCube service from South Africa to the Netherlands.
We are unclear about your comments about a 2 months delay, we contacted you directly to offer the specific dates you requested. You then demanded that we deliver the MoveCube to your destination address in 1 month which we explained was physically impossible.
We regret that we were unable to assist you on this occasion.
Regards, Seven Seas Worldwide
We are unclear about your comments about a 2 months delay, we contacted you directly to offer the specific dates you requested. You then demanded that we deliver the MoveCube to your destination address in 1 month which we explained was physically impossible.
We regret that we were unable to assist you on this occasion.
Regards, Seven Seas Worldwide