GV
Gerhard V
1 reviews | Active since Aug 2021
28 Aug 2021, 10:43
Shipping detour!!!
Booked with Seven Seas to bring household items (boxes) from Central Europe to South Africa. Still not arrived. Boxes loaded 24 June 2021, and still not arrived at the end of August. Tracker shows the container ship is on its way to China!!! And zero communication from Seven Seas to inform me about the delay and/or detour.
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Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
30 Aug 2021, 11:18Dear Gerhard, you are using our Baggage service from the EU to South Africa. We were shipping via our hub in Hong Kong and your shipment has regrettably been delayed. This is a worldwide issue and reportedly widely in the media. We have highlighted the issues with our blog and our Advisors are fully briefed. We will work to minimise the delays to your shipment and regret any inconvenience.
Regards, Seven Seas Worldwide
Regards, Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's reply30 Aug 2021, 11:18
Official
Dear Gerhard, you are using our Baggage service from the EU to South Africa. We were shipping via our hub in Hong Kong and your shipment has regrettably been delayed. This is a worldwide issue and reportedly widely in the media. We have highlighted the issues with our blog and our Advisors are fully briefed. We will work to minimise the delays to your shipment and regret any inconvenience.
Regards, Seven Seas Worldwide
Regards, Seven Seas Worldwide