RK
Richard K
1 reviews | Active since Sept 2021
30 Sept 2021, 12:05
Seven Seas Worldwide
Used seven seas to ship from Hong Kong to South Africa. While shipping process was decent, we found that after unpacking that one of our boxes was missing. Box contained all our kitchen utensils. Not sure if it was ****** at customs but it was definitely shipped as we checked every box we shipped. I would be wary to recommend them after this.
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Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
30 Sept 2021, 14:03Dear Richard, you used our MoveCube service from Hong Kong to South Africa. The MoveCube is a container that is delivered to your address and once pack sealed until it is opened at your address in South Africa unless SA Customs undertake an inspection. In such circumstances, a senior member of our team would be in attendance.
You changed the destination address for your shipment and it was delivered to your address on July 1, 2021, in South Africa.
It does not appear you have raised this issue with us before posting this review of our service. We are investigating if your shipment was ever inspected by Customs and will update. We cannot comment on the status of the contents of the MoveCube during the intervening 3 months since we delivered them to your South African address.
Regards, Seven Seas Worldwide
You changed the destination address for your shipment and it was delivered to your address on July 1, 2021, in South Africa.
It does not appear you have raised this issue with us before posting this review of our service. We are investigating if your shipment was ever inspected by Customs and will update. We cannot comment on the status of the contents of the MoveCube during the intervening 3 months since we delivered them to your South African address.
Regards, Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's reply30 Sept 2021, 14:03
Official
Dear Richard, you used our MoveCube service from Hong Kong to South Africa. The MoveCube is a container that is delivered to your address and once pack sealed until it is opened at your address in South Africa unless SA Customs undertake an inspection. In such circumstances, a senior member of our team would be in attendance.
You changed the destination address for your shipment and it was delivered to your address on July 1, 2021, in South Africa.
It does not appear you have raised this issue with us before posting this review of our service. We are investigating if your shipment was ever inspected by Customs and will update. We cannot comment on the status of the contents of the MoveCube during the intervening 3 months since we delivered them to your South African address.
Regards, Seven Seas Worldwide
You changed the destination address for your shipment and it was delivered to your address on July 1, 2021, in South Africa.
It does not appear you have raised this issue with us before posting this review of our service. We are investigating if your shipment was ever inspected by Customs and will update. We cannot comment on the status of the contents of the MoveCube during the intervening 3 months since we delivered them to your South African address.
Regards, Seven Seas Worldwide