SN
Sibu N
1 reviews | Active since Dec 2021
10 Dec 2021, 07:55
Poor
Very poor response, very slow. Don't bother
Helpful (0)
Replies (3)0
Replies (3)
Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
10 Dec 2021, 11:27Dear Sibu,
We are very concerned with your unhappiness with our service and will attempt to call you. You used our MoveCube service from the United Kingdom to South Africa, there were no delays and your shipment has been delivered safely. We quote a transit period of 77-95 days and from the date of collection to the date of delivery was a period of 90 days.
We are sorry our service failed to impress you.
Regards, Seven Seas Worldwide
We are very concerned with your unhappiness with our service and will attempt to call you. You used our MoveCube service from the United Kingdom to South Africa, there were no delays and your shipment has been delivered safely. We quote a transit period of 77-95 days and from the date of collection to the date of delivery was a period of 90 days.
We are sorry our service failed to impress you.
Regards, Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's reply10 Dec 2021, 11:27
Official
Dear Sibu,
We are very concerned with your unhappiness with our service and will attempt to call you. You used our MoveCube service from the United Kingdom to South Africa, there were no delays and your shipment has been delivered safely. We quote a transit period of 77-95 days and from the date of collection to the date of delivery was a period of 90 days.
We are sorry our service failed to impress you.
Regards, Seven Seas Worldwide
We are very concerned with your unhappiness with our service and will attempt to call you. You used our MoveCube service from the United Kingdom to South Africa, there were no delays and your shipment has been delivered safely. We quote a transit period of 77-95 days and from the date of collection to the date of delivery was a period of 90 days.
We are sorry our service failed to impress you.
Regards, Seven Seas Worldwide
SN
Sibu N's updateReviewer Update
10 Dec 2021, 11:30There were several delays but even more so a lot of misco.municstion I was given the wrong arrival date 3 times. The third time I called they gave me a date in the further to receive an email within the hour telling me my shipment had already arrived. Very Unprofessional service.
SN
Sibu N's update10 Dec 2021, 11:30
Reviewer Update
There were several delays but even more so a lot of misco.municstion I was given the wrong arrival date 3 times. The third time I called they gave me a date in the further to receive an email within the hour telling me my shipment had already arrived. Very Unprofessional service.
Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
10 Dec 2021, 11:33Thank you for the clarification, Sibu, we apologise for any confusion but, as has been widely reported, the shipping industry is currently struggling with lack of capacity and port congestions and this has made keeping you fully informed very challenging. The fact remains you received your shipment intact and within our quoted transit time.
Regards, Seven Seas Worldwide
Regards, Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's reply10 Dec 2021, 11:33
Official
Thank you for the clarification, Sibu, we apologise for any confusion but, as has been widely reported, the shipping industry is currently struggling with lack of capacity and port congestions and this has made keeping you fully informed very challenging. The fact remains you received your shipment intact and within our quoted transit time.
Regards, Seven Seas Worldwide
Regards, Seven Seas Worldwide