TB
Tiaan B

1 reviews | Active since Feb 2020

27 Mar 2022, 18:58

If you love your personal belongings, please do not use Seven Seas Worldwide

I have recently shipped my personal belongings from South Africa to Denmark. Long story short, do not claim to be experts in shipping personal belongings when you treat it like commercial goods. I wish I could show you all a picture of how the boxes arrived here... Some on their side, some upside down, despite the fact that the boxes are CLEARLY marked which way is up. And you even have fragile markings on it. You can argue that it is the delivery company and not seven seas but I can assure you they did not look like that only from the port to my door. I have steel pots that are damaged beyond recognition. I have a pending shipment from Seven Seas and I wish I could recall it. I am having sleepless nights because I have no clue in which condition it will arrive here. Stay away... STAY FAR AWAY FROM SEVEN SEAS WORLDWIDE!!!

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Replies (1)
Seven Seas Worldwide Distributors (Pty) Ltd
Seven Seas Worldwide Distributors (Pty) Ltd's reply29 Mar 2022, 10:22
Official
Dear Tiaan, we have no information of any damage to your shipment except for a phone call, we will be attempting to contact you to find out more details but the Baggage service you used is self-packing service. 

We delivered to you specially strengthened packing boxes, bubble wrap and tape with packing tips printed on the boxes. If these are followed then, unless the boxes have been punctures or crushed in transit, the contents should arrive safely.

At this moment, we are unable to draw any other conclusion.

Regards, Seven Seas Worldwide