KG
Kerry-Anne Gilowey

1 reviews | Active since Mar 2025

17 Mar 2025, 11:09

Excellent service and helpful employees

Seven Seas made the stressful process of moving to France as easy as it could possibly be. I've used them twice and on both occasions I had to call customer care several times to reschedule my collections and deliveries and have more empty boxes delivered (due to my own ADHD-fuelled planning struggles), and every single time they were kind, helpful, and professional. Rescheduling was easy and painless, even when I called at 1am in a panic.

The tracking functionality on the website was extremely useful, and kept my anxiety in check. It was calming to see exactly where my possessions were at all times.

The drivers I dealt with both in South Africa and France were patient and helpful – they all went out of their way to assist me as much as they could within the permitted limits.

My possessions arrived almost entirely unscathed (only 3 small items broken, and I can blame them all on my own packing skills). Considering how many fragile things I shipped in my boxes, such as delicate drinking glasses and old, fragile porcelain items, I am amazed at how little damage there was. Boxes are clearly handled with care.

I have already recommended Seven Seas to other immigrants, and I will certainly use them if I need to ship anything again.

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Replies (1)
Seven Seas Worldwide Distributors (Pty) Ltd
Seven Seas Worldwide Distributors (Pty) Ltd's reply17 Mar 2025, 11:23
Official
Thank you Kerry-Anne for choosing our Boxes and Baggage service by sea to move your possessions to France from South Africa, we are really happy that you liked our team, service and support during your relocation process.

Regards, Seven Seas Worldwide