CP
Carel P
1 reviews | Active since Mar 2021
08 Jun 2021, 21:52
Company takes your package then keeps it in storage
What a confusing battle of trying to send a package. Collection and box delivery was brilliant and professional but stopped when ot came to the part of delivery.
This company will gladly collect upfront payment and then deliver boxes but then stop the assistance while the hold your package in storage and claim extra funds while you fight to get your own package back.
Do not recommend them definitely not dynamic on the way they do things.
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Replies (1)
Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
09 Jun 2021, 10:10Dear Carel, Seven Seas Worldwide specialises in shipping personal effects and household items around the world, the requirements for this process is stated on our quote which you can view online and was emailed to you. We have acted in good faith: delivering you packing boxes, collecting once packed, but if you are unable to complete the documentary requirements then your shipment will start to be charged for storage. We will contact you to make arrangements for the return of your shipment.
Regards, Seven Seas Worldwide
Regards, Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's reply09 Jun 2021, 10:10
Official
Dear Carel, Seven Seas Worldwide specialises in shipping personal effects and household items around the world, the requirements for this process is stated on our quote which you can view online and was emailed to you. We have acted in good faith: delivering you packing boxes, collecting once packed, but if you are unable to complete the documentary requirements then your shipment will start to be charged for storage. We will contact you to make arrangements for the return of your shipment.
Regards, Seven Seas Worldwide
Regards, Seven Seas Worldwide