rR
rouvierreroux R
1 reviews | Active since Aug 2016
13 Apr 2023, 21:55
Boxes not collected as scheduled with no follow up comms
My boxes were scheduled to be collected on 12 April. No one collected it and after numerous calls querying the collection no one is getting back to me! This is placing me in a seriously bad situation! My next step is Facebook!
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Replies (2)0
Replies (2)
Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
16 Apr 2023, 17:58Please accept our apologises Rouvierre, we were using a partner to collect your shipment and we were not made aware of the failure to collect until you email us. We are investigating what happened and will be in touch with you as soon as possible.
Regards. Seven Seas Worldwide
Regards. Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's reply16 Apr 2023, 17:58
Official
Please accept our apologises Rouvierre, we were using a partner to collect your shipment and we were not made aware of the failure to collect until you email us. We are investigating what happened and will be in touch with you as soon as possible.
Regards. Seven Seas Worldwide
Regards. Seven Seas Worldwide
Seven Seas Worldwide Distributors (Pty) Ltd's replyOfficial
17 Apr 2023, 09:08We can now confirm that your shipment was collecting on Friday, April 14th, as stated before, please accept our apologies for the delay and attendant stress which we deeply regret.
Seven Seas Worldwide Distributors (Pty) Ltd's reply17 Apr 2023, 09:08
Official
We can now confirm that your shipment was collecting on Friday, April 14th, as stated before, please accept our apologies for the delay and attendant stress which we deeply regret.