AVOID!BREAK ITEM,LOOSE BOXES,POOR COSTUMER SERVICE

This is my second time using them thought to give a second chance

First time moving to france, has some unpleasant surprises but everything arrived.

Now moving back to the USA, I sent in 12 boxes. First thing one box is missing, I called multiple times seven seas worldwide and spoke to UPS. UPS claims this box has never been scanned which is odd since all the others have been scanned. Seven Seas claims they gave all 12 boxes together to UPS. It has been a week and a half and no updates, no one knows where my box is. It is getting really frustrating. Also I noticed that many of my boxes had been opened, it had one piece of transparent tape to be closed, when I had carefully taped multiple times with brown tape. Not sure who opened my boxes if Customs or seven seas or ups, but they came in a very poor state. I have pictures of all my boxes to show the condition they arrived in. One of my ceramic plates was also damaged upon arrival. I am very very disappointed with this company it is the second time I use them and this experience was worse than the previous. Every time I call the customer service line, they clearly do not care about my missing box neither do they seem to be in a hurry to find it. Avoid at all cost. I have enough experience with them to say this company can not be trusted. It has been month and still no news about my box

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