Please brides be aware of any terrible after math!

<p>I would just like to inform anyone that is dealing with any type of function planning be it a wedding, conference or any type of event that requires the outsourcing of tables, chairs or any other type of required décor for their event, to please make sure you use a good reputable company.</p> <p>I used SETTINGS FUNCTION HIRE for hiring chairs & umbrellas for my wedding, & have regretted it to the utmost extent. As I planned, organised & made most of all the décor for my wedding myself, & doing it from JHB & the wedding to took place in Durban, dealing with such an unprofessional outsourcing company for my chairs & umbrellas was just such an horrific experience, that I feel that all should be made aware of my ordeal before they are faced with the same unrest. I am sure there are those that had a good experience with them, but I also believe that I am not the only one that was burnt by them!</p> <p>The following is a (very long) summary of the disappointing experiences I had with them:</p> <p>1. Battling to get hold of anyone & actually having no point of contact at Settings function Hire should have been my first warning sign, but I still went ahead & hired Chairs & Umbrellas to the value of over Seven Thousand Rand (R7 000.00), from them;</p> <p>2. And trust me, the quote came with such a speed after I requested it, if it went any slower it would have gone backwards!!!!!!!!!!!</p> <p>3. 2 days before my wedding, while running around & being as stressed as could be, I was inform that it was impossible for them to deliver the Friday, as agreed upon, even though I placed the order & paid for it in full well in advance. So between me wanting to pull my hair out & barely having a moment to think straight, I had to get the venue to actually store the items for me an extra day & organise people to be available to received it, on where they agreed that they would not charge me for the extra day of storage;</p> <p>4. The Friday night when I had to set up the venue, was the first time I saw the chairs! I could not believe the terrible maintenance & state of these chairs. New paint covered deep chips & old peeling paint, cracks, unstable chairs & even chips in the chairs!!! Thank goodness I over ordered chairs, even though it was such an amazing experience having to go through each & every one of the 147 chairs to sort out the best looking ones, I could at least choose not to use the worst looking ones. Unfortunately I was did not take photos of the worse ones, I SO WISH THAT I DID at the time, but I was already so far behind schedule as & had to joy of having to source though their ****py chairs, & being *****ed over by them was defiantly not on my mind & having to keep evidence in my defence. I was able to crop the chairs from some of the photos that we actually took of the wedding itself, yes people, these are not even the worse ones!!!!!!</p> <p> </p> <p>5. And of course the pathetic cushions for the chairs they supp****… it was lovely watching some of my guests have to pick up the cushions each time they got up as they did not tie to the chairs as the ribbons were either damaged or missing. Once again, luckily I could once again source through the worse ones, including stains & other tears, & choice the best ones the night before my wedding!!!! Unfortunately there were so many, I had to use some of the ****py ones, just like with the chairs;</p> <p>6. Now for the best part, during all the setting up & running around the 2 days before the wedding, apparently I was emailed & informed that they cannot collect the chairs & umbrellas after the wedding on the Monday as the venue does not allow it, they have to collect on the Sunday & I will be charge an extra R1 376.55. And they did just that!!!!!!!!!!!!!!!!!!</p> <p>7. So I had no access to emails as I was already in Durban arranging my wedding, but they emailed me!!! SO without even receiving confirmation, they MADE SURE THEY WENT AHEAD ARRANGE THE COLLECTION ON THE SUNDAY & CHRGED ME FOR IT!!! Apparently they also tried to phone me, strange that I had no SMS, Voice Message or even a wattsapp on my phone concerning this matter to contact them urgently if I missed the call!!!!!!!! I did of course have a voice message on my phone to contact them which I did on the Wednesday, concerning them having to deliver the products a day earlier. So they could make sure they got hold of me by leaving a voice message, to inconvenience me to make things easier for them, but they could not do the same in a matter where they were actually going to CHARGE ME MORE MONEY!!!! Really, so trying to contact me on the Saturday & the Sunday was also out of the question!!! REALLY, so you have the right to charge people extra without confirming it with them first?!?!?! I don’t think so!!!!!!!!!!!!</p> <p>8. They have now ****** my deposit, charge me extra on top of charging me an invoice of over R7000.00 for poorly maintained products, that was paid well in advance… & getting free storage at the venue as THEY COULD NOT DELIVER THE FRIDAY AS AGREED UPON MONTHS IN ADVANCE!!!!!!!!!!!! Oh and apparently they now made a loss of my order, really, you made a loss on R7000 or hiring already stock items you have, & *****ing my deposit, & saving on storage as you could not deliver the items on the agreed day??? Ag shame, go learn how to do maths!!!!!</p> <p>9. Just to show you how petty they are as well, I requested a change to the invoice about a month in advance, as I even over ordered by more chairs then what I did at the end & requested them to rather give me another umbrella instead of so many chairs, which they did no problem, but of course the difference was a credit of R25 as the umbrellas were R275 each & the difference from the chairs were R300, God forbid they give you a credit of R25, they ended up charging me the full R300 for the extra umbrella. Oh wow, how petty, so was I charge the R25 for the inconvenience of them having the actually put some more effort into a customer request. Nice;</p> <p>10. Of course confronting them on this matter when I received the new invoice after returning from my honeymoon, I was addressed so rudely, you could swear that I was a convicted ******** that stole their life savings!!!!!!!!!!!!!!! </p> <p> </p> <p>Please bride's be aware of the terrible possibilities of an after math to your blissful day!!!</p>