extreamly bad service and no contact after payment is made.

this company is based in Durban they are a debt solutions. They have take my money and have not delivered as they promiss. its been over 1 year now and on the ads they say 6 - 8 week with full results. i have been trying to contact them via the whatsapp and the email NO RESPONSE AT ALL. Not even the owner gets back to you. Contact details: *** and whatsapp: ***. Please if any one can assist let me know.