BL
Barend L

1 reviews | Active since Nov 2015

23 Nov 2015, 12:32

Zero respect for customers' time

Servisure has made multiple appointments with me to install an aircon at my house. They haven't showed up once and they never call me to cancel or reschedule. I have to call them every time they don't pitch, only to find out that they'll be here at some new time. Absolutely terrible and disrespectful service.<br> <br> This company is subcontracted by Makro, so I've already paid for the installation. But they simply couldn't care less about fulfilling their responsibility. If you buy appliances from Makro, just find some other company to do the installation.

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Replies (1)
Servisure Appliance Installations
Servisure Appliance Installations's reply23 Nov 2015, 13:05
Official
Hello bleonard,

Good day Barend,

My apologies for the inconvenience caused to you and for you waiting for my team to come out.

I have spoken to the team now and i am making a plan for them to come out earlier to you to complete the installation of the Aircon.

Chrisene from the department will be giving you a call confirming the installation time.

Once again my apologies for the inconvenience caused.

Please don't hesitate to contact me should you experience such inconvenience i will be at your assistance.

Kind Regards
Melanie Pillay
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