1 reviews | Active since May 2017
WRITING THEIR OWN COMPLIMENTS WITHOUT CUSTOMER CONSENT
<p>It is really disturbing to have found out that Servisure is writing their own compliments on hellopeter to falsly boost their compliment ratios on hellopter.</p> <p> </p> <p>They are using actual customer names whom they have completed installation for but the comments are posted by Servisure employees without the consent or knowledge of the customer that the compliment has been made on their behalf.</p> <p> </p> <p>One expects that all comments on hellopeter are written by the customer and not by someone else. It is concernign that hellopter allows for a company to abuse this platform like this.</p> <p> </p> <p>Before this complaint is deleted by hellopeter, I urge hellopeter staff to phone (not email) each of the recent compliments on Servisure and validate with the customer that they have indeed made the the compliment.</p>
Oh my word!!!
I cannot beleive the rotten response form the Managing Director, Lawrence Naidoo, via the public comment section. His response should be a message to all Servisure customers how they treat their customers and respond to critisism.
I have established from a employee working at Servisure (someone who is stil employed there) that they are writing their own compliments.
The response from the MD of this company is arrogant to say the least.
Oh my word!!!
I cannot beleive the rotten response form the Managing Director, Lawrence Naidoo, via the public comment section. His response should be a message to all Servisure customers how they treat their customers and respond to critisism.
I have established from a employee working at Servisure (someone who is stil employed there) that they are writing their own compliments.
The response from the MD of this company is arrogant to say the least.