Technical Incompetence

<p>We bought a new stove last year, and Servisure installed the unit under recommendation from Makro.</p> <p>The unit started tripping the whole house, so I called them back, and had to subsequently to that callout. We went through teh electrican claiming it was loose connections in the stove switch, then the breaker was too small. This cost me R1000, and the stove carried on tripping. </p> <p>Eventually I spoke to Alvin from Servisure who told me he thought the element was faulty, and sent out Defy who replaced the element under warranty and we have had no more trips since.</p> <p>However I felt that I was now down R1000 through the incompetency of Servisure's qualified (?) electrician who obviously didn't know who to fault find, and recommend upgrading the breaker which was unnecessary, so contacted Alvin and asked for a refund which he agreed to, and sent him through my banking details as he requested. </p> <p>I still have not received any refund to date</p> <p> </p> <p> </p>