1 reviews | Active since Sept 2010
BAD BAD BAD SERVICE BAD BAD ATTITUDE - PATHETIC!!!
MAKRO CENTURION SOLD ME AN INSTALLATION VOUCHER WITH A OVEN AND HOB PURCHASED FROM THEM. I WAS INFORMED THAT SERVICURE APPLIANCE INSTALLATIONS WERE QUALIFIED ELECTRICIANS AND PROFESSIONAL.<br> <br> TODAY THE TWO SERVICURE INSTALLERS ATTEMPTED TO INSTALL THE OVEN AND HOB. THEY FIRSTLY DEMANDED EXTRA PAYMENT, THREATENING MY WIFE THAT THEY WOULD NOT COMPLETE THE JOB OR LEAVE THE PREMISES BEFORE EXTRA PAYMENT WAS MADE. THEY RUDELY INSTRUCTED MY WIFE TO CLEAN THE SPACE WHERE THEY HAD REMOVED THE OLD OVEN, DEMANDED EXTRA MONEY FOR A PIECE OF WOOD THE HAD TO CUT AND INSTALLED THE HOB VERY POORLY LEAVING OPENINGS AND HOLES ON THE SIDES WITHOUT EVEN CLEANING THE SILICON LEFT BEHIND FROM THE PREVIOUS HOB THEY REMOVED. THEY REFUSED TO PROVIDE THE INSTALLATION AND ELECTRIC CERTIFICATE MENTIONED BY MAKRO. <br> <br> THIS A DISPLAY OF VERY VERY VERY POOR SERVICE AND I WOULD STRONGLY ADVISE AGAINST MAKING USE OF THIS SERVICE TO ANYONE BUYING APPLIANCES FROM MAKRO OR OTHER RETAILERS PROMOTING THE BUSINESS OF SERVISURE - STAY AWAY!!!!!<br> <br> STAY AWAY FROM THESE PEOPLE!<br> <br> THEY CHARGE FEES OF ELECTRICIANS AND ARE UNABLE TO SHOW YOU ANY PROOF THAT THEIR WORK IS PROFESSIONAL.<br> <br> THEY ARE RUDE AND THE QUALITY OF WORK POOOOOR!
Good day Mr Daniel Van Der Merwe,
As per our telephonic conversation yesterday, I will be sending out my Senior Electrician out to your premises on Saturday morning at 9.00am, he will be assessing the units and rectifying the installation.
I sincerely do apologise on behalf of my company and myself for the inconvenience caused, but all will be rectified on Saturday morning by my installers I will be following it through myself and will be in touch with you.
Kind Regards
Melanie Pillay
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Good day Mr Daniel Van Der Merwe,
As per our telephonic conversation yesterday, I will be sending out my Senior Electrician out to your premises on Saturday morning at 9.00am, he will be assessing the units and rectifying the installation.
I sincerely do apologise on behalf of my company and myself for the inconvenience caused, but all will be rectified on Saturday morning by my installers I will be following it through myself and will be in touch with you.
Kind Regards
Melanie Pillay
***
