1 reviews | Active since Dec 2017
Quality of workmanship and support is not what you expect.
Do not buy a Mercedes Benz, neither the cars nor the support match up to your expectation for such an expensive vehicle.
@Mercedes, please don't contact me to all of a sudden try to support me, I've had enough. I'm selling the car and getting a BMW.
Have been having long ongoing issues with my car and each time they supposedly fix it and it never gets fixed, then every couple of months there's a new issue on a car ever since the car was bought and I just rack up worry (looking at the bills) over what would happen when the car is no longer under warrantee.
To make matters worse, when you actually try to complain to them about it, they just keep making excuses, or asking you questions to answers they already have on their system.
Their Motto and I quote: "At Mercedes-Benz, we value our customers and pride ourselves in offering a superior customer experience. We would like to assure you of our commitment to resolving this matter."
I've had better service from unnamed Internet Service Providers and Government affiliates. For shame Mercedes, for shame.
