PATHETIC SERVICE

A Trojan Exercise bike was purchased from Game -Gateway in December 2018. The bike required repairs on 18 March 2019 and was returned a week later, apparently repaired. After 3 months, it once again sounded like a bus was being driven throw the house. The bike was again collected on the 02 July 2019. To date, the bike has not been returned and no explanation has been forthcoming as to delay in repairing same. The contact number on the receipt from the technician that collected the bike does not exist and the Trojan Health consultant can also not contact the service center for a report. It is a wonder that a brand new bike would require repairs twice in 6 months from purchase. My request for a new bike has been ignored. SHOCKING .